Return Policy


At Phulkari Trims, customer satisfaction is our priority. We strive to provide high-quality products, but if you are not satisfied with your purchase, we’re here to help. Please review our return policy below for details on how to process returns.

1. Eligibility for Returns

  • Items must be returned within 7 days of delivery.

  • Only damaged, defective, or incorrect items are eligible for returns or exchanges.

  • Customized items, cut-to-size laces, or items marked as "Final Sale" are not eligible for return or exchange.

2. Conditions for Returned Items

  • The item must be unused, unwashed, and in its original packaging.

  • All tags, labels, and any accompanying accessories must be intact.

  • We reserve the right to reject returns that do not meet these conditions.

3. Return Process

  1. Notify Us: Contact our customer support team within 48 hours of receiving your order to report any issues.

  2. Provide Details: Share your order number, pictures of the item(s), and a brief description of the issue.

  3. Approval: Once your return request is approved, we will provide instructions on how to send the product back.

  4. Shipping: Customers are responsible for the return shipping costs unless the item received was incorrect or damaged.

4. Refunds and Exchanges

  • Refunds: Once the returned item is received and inspected, we will issue a refund to your original payment method within 7-10 business days.

  • Exchanges: If you prefer, we can replace the item with the correct product, subject to availability.

  • Refunds or exchanges will not include original shipping charges unless the return is due to our error.

5. Non-Returnable Items

The following items cannot be returned or exchanged:

  • Customized or personalized laces.

  • Items purchased during sales, promotions, or special events.

6. Contact Us

For any queries or assistance regarding returns, please reach out to us:
Email: walmartwali007@gmail.com
Phone: [Your Contact Number]

We value your trust and are committed to ensuring a seamless shopping experience at Phulkari Trims. Thank you for choosing us!